01
Where it runs
In your cloud account or on your own servers. Your keys, your data residency. Nothing is stored with Klizer.
For IT and security teams
What touches your systems,and who holds the keys.
Every Klizer agent runs in your environment, reads only what it needs, and changes nothing without approval. Here's exactly how it works.
SOC 2 certified
Architecture
Your systems stay where they are.
Your systems
- ERP
- PIM
- CRM
- Commerce
- WMS
Read-only access
Your cloud account or your own servers
Connected layer
Agents
AI model: your model access, your usage and cost control
Recommendations
Approval queue
Your people approve, edit or reject
Approved changes only → Your systems
Nothing is stored with Klizer. Nothing writes back without approval.
The controls
Seven things your security review will ask.
02
What it can access
Read-only credentials by default. Each agent reads only the tables and fields agreed and documented during setup.
03
What it can change
Nothing on its own. Every write-back goes through an approval route your team defines, such as pricing owner then finance.
04
Which AI model
Your own model provider account or an open-weight model on your servers. You own it, so you control which model runs and what it costs. Your data is never used to train models for anyone else.
05
What gets logged
Every recommendation traces to its source records. Every decision records who approved it and when.
06
Who owns it
You do. Source code, prompts, workflows and logs transfer to you at go-live. No license fee. It keeps running if you stop working with us.
07
Certified
Klizer is SOC 2 certified, and the same controls cover Klizer AI: how we access, handle and protect your systems during setup and support.
During setup
Less than you'd expect.
- Read-only credentials for the agreed systems
- One technical contact
- About an hour a week
- A place to host it: your cloud account or a server
After go-live
Yours to run.
- Runs in your environment like any internal app
- 2 weeks of support included after go-live
- Enhancements and new features after that on time and materials
- Full handover documentation
Questions IT asks first.
Do you need admin or write access to our ERP?
No. Agents use read-only credentials. Write-backs, where you want them, go through your approval route.
Do you store our data?
No. The agents and their data stay in your cloud account or on your servers.
Which AI model processes our data?
Your own model provider account or an open-weight model on your own servers. You choose during setup and you control usage and cost.
Can we turn an agent off?
Yes. It's your deployment. Stop it, remove its access or pause write-backs at any time.
Who supports it after go-live?
Your first two weeks after go-live are supported at no cost. After that, your team owns it, and any enhancements or new features are billed on time and materials.
Which systems do you connect to?
ERP, PIM, CRM, commerce and warehouse systems, including Epicor Prophet 21, Epicor Kinetic, SAP, Microsoft Dynamics 365, Infor, Akeneo, Adobe Commerce, BigCommerce and Shopify B2B.
Is Klizer SOC 2 certified?
Yes. Klizer is SOC 2 certified, and the same controls apply to Klizer AI projects.
Bring your security questions.
Thirty minutes with someone who has connected AI to ERPs before.